Vaccinations

Roll up Your Sleeves The COVID-19 Vaccine For more information please click on the link: www.nhsinform.scot/campaigns/roll-up-your-sleeves The Covid vaccination register for unpaid carers is now available. If you are a

Welcome to Alva Medical Practice

Our aim is to provide a high quality, caring and personal healthcare service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

**NEW** Medication Order line 01259 238851(open Mon to Fri 11am till 1pm and 4pm to 5pm)

We know how difficult it has been for people to get through to the practice via the telephone recently. The number of calls have more than doubled. To try to help with this we are introducing a new dedicated phone number for people to order medication.

From 1st June 2021, if you need to phone to order medication you should call 01259 238851. This line will be open Monday to Friday from 11am until 1pm and from 4pm until 5pm. Hopefully, this will ease some of the pressure on the main telephone number.

You will note be able to order medication on the telephone other than at these times.

You can still order your medication via your local chemist, online via the practice (for repeat medications only. Speak to us and we’ll help you get this set up) and also by handing in your repeat order slip which is attached to your last prescription

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor Injuries Unit

When you need urgent care for a minor injury, burn or fracture

Accident & Emergency

When an illness or injury is serious or life-threatening

Alert

We have had to change the way we work to keep everyone safe - but we're still here

Contacting us during the Covid-19 Pandemic

The best way to contact the practice is by telephone. The phone lines are busy but the whole team is here doing our best to deal with patient requests. Information given to any member of the team is completely confidential.

Visits to GP practices are more limited due to the risks of transmission of Covid 19. We are doing as much as possible via telephone and video consulting.  However some people will need to be seen by a member of the clinical team and arrangements have been put in place to do this safely.

If you are asked to come in, please arrive as close to your appointment time as possible. We can only have 5 people in the waiting room at any one time.  Come on your own. Only children and disabled patients can be accompanied. Remember to wear a mask and observe 2 metre social distancing at all times. Help us to keep you safe.